We know restoring power quickly is important. During large storms or when damage is widespread, restoration times are difficult to estimate. A variety of issues affect our ability to provide an exact restoration time:
- Unsafe working conditions
- Deep snow, flooding or other hazards
- Downed trees or severe weather
- Widespread damage
We work around the clock and bring in additional resources from other utilities to restore your power safely and as quickly as possible.
- Restoration is prioritized for critical customers such as hospitals, telecommunication facilities and water districts.
- Largest outages are restored first to get the highest number of customers restored quickly.
