If Siri on Mac doesn’t work as expected (2024)

macOS Sonoma 14

macOS Ventura 13

macOS Monterey 12

macOS Big Sur 11.0

macOS Catalina 10.15

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Table of Contents

macOS User Guide

  • Welcome
    • What’s in the menu bar?
    • Work on the desktop
    • Search with Spotlight
    • Quickly change settings
    • Use Siri
    • Get notifications
    • Open apps from the Dock
    • Organise your files in the Finder
    • Connect to the Internet
    • Browse the web
    • Preview a file
    • Take a screenshot
    • Change your display’s brightness
    • Adjust the volume
    • Use trackpad and mouse gestures
    • Use Touch ID
    • Print documents
    • Keyboard shortcuts
    • Apps on your Mac
    • Open apps
    • Work with app windows
    • Use apps in full screen
    • Use apps in Split View
    • Use Stage Manager
    • Get apps from the App Store
    • Install and reinstall apps from the App Store
    • Install and uninstall other apps
    • Create and work with documents
    • Open documents
    • Mark up files
    • Combine files into a PDF
    • Organise files on your desktop
    • Organise files with folders
    • Tag files and folders
    • Back up files
    • Restore files
    • Change System Settings
    • Choose your desktop wallpaper
    • Add and customise widgets
    • Use a screen saver
    • Add a user or group
    • Add your email and other accounts
    • Automate tasks with Shortcuts
    • Create Memoji
    • Change your login picture
    • Change the system language
    • Make text and other items on the screen bigger
    • Set up a Focus to stay on task
    • Set up Screen Time for yourself
    • Use Dictation
    • Send emails
    • Send text messages
    • Make a FaceTime video call
    • Edit photos and videos
    • Use Live Text to interact with text in a photo
    • Start a Quick Note
    • Get directions
    • Work across devices using Continuity
    • Use iPhone as a webcam
    • Use iPhone with Desk View
    • Stream audio and video with AirPlay
    • Use one keyboard and mouse to control Mac and iPad
    • Hand off between devices
    • Unlock your Mac with Apple Watch
    • Make and receive phone calls on your Mac
    • Sync music, books and more between devices
    • Manage Apple ID settings
    • Set your Apple ID picture
    • What is iCloud?
    • What is iCloud+?
    • Store files in iCloud Drive
    • Share and collaborate on files and folders
    • Manage iCloud storage
    • Use iCloud Photos
    • What is Family Sharing?
    • Set up Family Sharing
    • Set up Screen Time for a child
    • Share purchases with your family
    • Watch and listen together with SharePlay
    • Share a Photo Library
    • Collaborate on projects
    • Find content shared with you
    • Find your family and friends
    • Play games with your friends
    • Play music
    • Listen to podcasts
    • Watch TV shows and movies
    • Read and listen to books
    • Read the news
    • Track stocks and the market
    • Apple Music
    • Apple TV+
    • Apple Arcade
    • Apple News+
    • Podcast shows and channels
    • Manage subscriptions in the App Store
    • View Apple family subscriptions
    • Guard your privacy
    • Use Mail Privacy Protection
    • Control access to your camera
    • Use Sign in with Apple for apps and websites
    • Set up your Mac to be secure
    • Keep your data safe
    • Create a passkey
    • Understand passwords
    • Keep your Apple ID secure
    • Find a missing device
    • Get started with accessibility features
    • Vision
    • Hearing
    • Mobility
    • Speech
    • General
    • Connect an external display
    • Use the built-in camera
    • Connect a Bluetooth device
    • Use AirPods with your Mac
    • Optimise your Mac battery life
    • Optimise storage space
    • Burn CDs and DVDs
    • Control accessories in your home
    • Use Windows on your Mac
  • Resources for your Mac
  • Resources for your Apple devices
  • Copyright
If Siri on Mac doesn’t work as expected (1)

If you’re having trouble using Siri, try these suggestions.

  • Make sure your Mac is connected to the Internet. Choose Apple menuIf Siri on Mac doesn’t work as expected (2) > System Settings, then click Network If Siri on Mac doesn’t work as expected (3) in the sidebar. (You may need to scroll down.)

    Open Network settings for me

  • Make sure Siri is turned on. Choose Apple menu> System Settings, click Siri & Spotlight If Siri on Mac doesn’t work as expected (4) in the sidebar (you may need to scroll down), then turn on Ask Siri on the right.

    Open Siri & Spotlight settings for me

    Note: If you can’t turn on Siri, Screen Time Content & Privacy Restrictions may be preventing you from using it. A family organiser for a Family Sharing group can set up Screen Time for a child and restrict access to Siri & Dictation. See .

  • Make sure your Mac has a microphone and that it’s not obstructed by your clothing, body or other objects.

  • If you’re using an external microphone, check that it’s connected to your Mac, selected in Sound settings and that its input volume is set high enough.

    Choose Apple menu> System Settings, click Sound If Siri on Mac doesn’t work as expected (5) in the sidebar (you may need to scroll down), click Input on the right, then drag the “Input volume” slider.

    Open Sound settings for me

  • If you’re using a Mac that supports “Hey Siri” or “Siri,” make sure the lid on your laptop is open. (You can also use “Hey Siri” or “Siri” when your supported Mac is locked or in sleep.)

  • If you’re using AirPods or headphones that support “Hey Siri” or “Siri,” make sure they’re paired with your Mac. (You can also use “Hey Siri” or “Siri” when your Mac is locked.) See Connect a Bluetooth device with your Mac and the Apple Support article If your AirPods or AirPods Pro won’t connect.

  • If you’re using an Apple Studio Display for “Hey Siri” or “Siri,” make sure it’s connected to your Mac. See Connect one or more external displays with your Mac.

To check whether “Hey Siri” or “Siri” is available for your device and language, see the Apple Support article Use Siri on all your Apple devices.

See alsoUse Siri on Mac

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If Siri on Mac doesn’t work as expected (2024)
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